Privacy Policy

Last Updated: July 23, 2026

1. Introduction

Welcome to CAR GUYS ("we," "our," "us"). This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application ("App") for booking car care services.

By downloading, installing, or using the CAR GUYS App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We only collect the minimum information necessary to provide our service booking platform. This includes:

2.1 User Information (Collected at Login)

Phone Number – For account creation and booking communication
Email Address – For account verification and booking confirmations
Full Name – For service provider identification

2.2 Vehicle Information (Collected During Booking)

Car Brand & Model – To match with appropriate service packages
Vehicle Details – For service provider reference

2.3 Booking Information

Service Type – Selected car care service
Date & Time – Appointment scheduling
Payment Details – Transaction records (processed securely)

What We Do NOT Collect

❌ No IP Address Tracking – We do not log or store IP addresses
❌ No Device Tracking – We do not collect device IDs or unique identifiers
❌ No Location Data – We do not access or store GPS/location information
❌ No Browsing Data – We do not track your activity outside the app
❌ No Cookies – We do not use cookies or tracking technologies

3. How We Use Your Information

We use your information only for:

Account Creation – To register you as a CAR GUYS user
Service Booking – To process your car care appointments
Communication – To send booking confirmations and updates
Payment Processing – To facilitate secure transactions
Booking History – To provide you access to past bookings
Invoice Generation – To allow you to download service invoices

4. Data Storage and Security

Your data is stored on secure cloud servers with industry-standard encryption
We retain your information as long as your account is active
We implement appropriate security measures to protect your data
We do not sell, rent, or share your personal data with third parties

5. Your Rights

You have the right to:

Access – View your personal information in the app
Update – Edit your profile details anytime
Delete – Request account deletion (contact us)
Download – Download your booking invoices
Opt-Out – Unsubscribe from marketing communications

6. Third-Party Services

We use trusted third-party services for:

Payment Processing – Secure payment gateways (no card details stored by us)
Cloud Storage – Secure data hosting
Notifications – To send booking updates (optional)

These third parties process data only on our behalf and are bound by strict confidentiality agreements.

7. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and within the app.

9. Contact Us

CAR GUYS

Email: thecarguysindia@gmail.com

Phone: +91 91653 00000

WhatsApp: +91 91653 00000

10. Consent

By using the CAR GUYS App, you consent to the collection and use of your information as described in this Privacy Policy. If you have any questions, please contact us.