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Account deletion

A clear guide to requesting deletion of your account and personal data.

Permanently remove your CAR GUYS account and all associated data

What Happens When You Delete Your Account?

  • Permanent Removal: Your account and all personal data will be permanently deleted
  • Booking History: All your past and current bookings will be removed
  • Vehicle Details: All saved vehicle information will be erased
  • No Recovery: This action cannot be undone
  • Pending Bookings: Any upcoming appointments will be automatically cancelled

Deletion Process

To delete your account, follow these simple steps:

  1. Contact Us: Send a deletion request via Email or WhatsApp
  2. Verification: We will verify your identity for security
  3. Processing: Your request will be processed within 1-2 working days
  4. Confirmation: You will receive a confirmation once your account is deleted

Data Retention Policy

We retain your data only until your account deletion request is processed. After deletion, all your personal information is permanently removed from our systems. Some anonymized transaction data may be retained for legal compliance.

How to Request Deletion

Reach out to us through any of the following channels. Please mention "ACCOUNT DELETION" in your message.

Prepare your deletion request

Confirm the details below to prepare an email to our support team. You will need to send it from your email app.

Processing time: 1-2 working days

Changed your mind? Return to Home

Prefer to keep your account but update information? Open the app to edit your profile